> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://vipgfs.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 1. I didn’t receive my verification or reset email.

**Fix:**
* Check spam/junk folders
* Add `@vipgfs.com` to your safe sender list
* Try again after 10 minutes
* Still no email? Contact `support@vipgfs.com` with your username