> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://vipgfs.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 2. My payment was declined or pending.

**Fix:**
* Check for card limits or crypto confirmations
* Make sure you’re using a supported method (Visa, Mastercard, USDT, etc.)
* If it’s a crypto transaction, confirm the right network (e.g. USDC on Ethereum)
* Reach out to [billing@vipgfs.com]() for transaction lookup